P A Y M E N T S :

The payments in Kauniste online store are processed securely with Stripe or Paypal. We never receive your credit or bank account information.

Payments can be made with Visa (debit and credit cards), MasterCard (credit and debit cards), American Express and any method accepted by Stripe. You can also pay by bank transfer with Paypal.


D E L I V E R Y   F E E S :

Following shipping fees will be added to your order: Finland 5€, European Union 10€ and rest of the world 25€.

Please note that these shipping fees do not cover your customs importing costs for orders outside EU.

D E L I V E R Y   T I M E S :

We process orders and answer inquiries as quickly as possible during weekdays when our store is open (Tuesday - Friday between 11-18 Helsinki time).

Shipments TO Scandinavia, Germany, Benelux and Baltic countries are processed with PostNord / DPD MyPack Collect. pLEASE GIVE US YOUR MOBILE PHONE NUMBER AND YOU WILL RECEIVE A TEXT MESSAGE WHEN YOUR ORDER IS READY FOR PICK UP AT your nearest collection point.

ALL OTHER DELIVERIES are by Fedex. yOU WILL RECEIVE A tracking number WITH YOUR ORDER CONFIRMATION. Please remember to add your contact phone number with the delivery address, SO THAT fEDEX CAN CONTACT YOU IF YOU ARE NOT AVAILABLE TO RECEIVE GOODS DURING DELIVERY.

After GOODS ARE PACKED AND DELIVERy IS SCHEDULED you WILL receive A shipping confirmation to your email. please reserve for deliveries to Finland 1-3 days, deliveries to Europe 4-6 days, deliveries to US, Australia and overseas 5-8 days. 

R E T U R N S :

If you find any faults with the products, we are happy to offer you a replacement or a full refund. If you are not happy with the purchase, you can return the unused goods to us within 14 days for your money back.

The meter fabrics are cut to length from order, so there is no return right for the fabric purchases.

Please note, that as a small independent label, we are unable offer free shipping for the returned items.

Need more information?
Just ask us at shop (at) kauniste (dot) com